Take note of the following, and perform the recommended checks to ensure proper installation.Ĭhecking printer software for Windows Me and 98 Incorrect or incomplete software installation can lead to USB problems. You may not be able to install or run the USB printer driver on a computer that does not meet these specifications, or that is not equipped with a built-in USB port.įor details about your computer, contact your dealer. Your computer must be a Windows XP, Me, 98, or 2000 pre-installed model, or a Windows 98 pre-installed model that was upgraded to Windows XP or Me. If you must use multiple USB hubs, we recommend that you connect the printer to the first-tier hub. Try one or both of these solutions:įor best results, you should connect the printer directly to the computer's USB port. USB cables or connections can sometimes be the source of USB problems. If you are having difficulty using your printer with a USB connection, check the issues listed below, and take any recommended actions.
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